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usps

Every record this desk has filed under usps, newest first, each with the number of sources it can still show you.

2 recordsSeptember 17, 2026 – September 17, 2026All topics
  1. Commentary3 receipts4 min

    The Postal Service made its own deadline longer, made its own pass mark lower, and still missed. When an organization grades itself, 'missed the target' is a statement about two numbers, and only one of them is performance.

    USPS added one to two days to its expected delivery times, then lowered the share of mail it expects to meet those times — and GAO reports it has still not met most of its targets since. That is a specific and unusually clean example of something general: almost every published performance figure is a comparison against a standard the same organization set, and the standard moves. Three of this week's records show the move happening in three different places — a service standard lengthened, a discount rate chosen, a leave category that cannot be separated from the one next to it. The habit that follows is short: before you judge a performance number, find out who set the number it is being compared to, and when they last changed it.

    Also filed undermethodperformance-measurementgaostatistics

  2. News1 receipt3 min

    The Postal Service added one to two days to its own delivery standards, lowered the share of mail it expects to hit them, and has still missed most of its targets since.

    GAO's September 17 report on USPS service performance finds that the agency changed the measuring stick twice and still comes up short. Effective October 2021 USPS 'added 1 to 2 days to its expected delivery times for certain products' to move mail from air to ground. In April 2025 it changed expected delivery times again by ending end-of-day or afternoon collection at more than 24,000 post offices that sit more than 50 miles from a Regional Processing and Delivery Center. It also lowered its service performance targets in fiscal 2021 — the share of mail it expects to meet its own standards — and 'has not met most targets since then.' GAO reports the slowdown fell disproportionately on rural customers, and recommends USPS explain to Congress and the public what it will actually do about it.

    Also filed undergaoservice-standardspublic-servicesrural

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